Welcome to Ojase. These Terms & Conditions govern your access to and use of our website and the purchase of products offered through our online store.
By accessing our website or placing an order, you agree to these terms. If you do not agree, please discontinue using our website.
1. About Ojase
Ojase is an e-commerce brand offering organic and nature-inspired products, including skincare and products inspired by traditional Indian practices.
For questions regarding these terms, please contact us using the details provided on our Contact Us page.
2. Eligibility
By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable Indian law. If you are purchasing on behalf of another person or business, you confirm that you are authorised to do so.
3. Products and Information
We make reasonable efforts to display accurate product descriptions, ingredients, images, prices, sizes, and usage instructions.
However, colours and appearance may vary slightly depending on your device and the product batch. Customers should read the product description, ingredients, directions, and precautions before placing an order.
Any benefits described are for informational purposes and should not be interpreted as a guarantee of individual results or as medical advice.
4. Pricing and Payment
All product prices and applicable taxes will be displayed on the website or at checkout.
Where applicable, GST and other charges will be calculated and disclosed before order confirmation. The final amount payable is the amount shown at checkout.
Orders are subject to successful payment verification. We reserve the right to correct pricing or listing errors, subject to applicable law and appropriate communication with affected customers.
5. Orders and Acceptance
Placing an order constitutes an offer to purchase the selected products.
An order confirmation message does not necessarily mean that the order has been dispatched. We reserve the right to decline or cancel an order where legally permitted, including in cases of suspected fraud, payment failure, stock unavailability, or material listing errors. Any amount paid for a cancelled order will be refunded as required by applicable law.
6. Shipping and Delivery
Delivery estimates are provided for guidance and may vary depending on the delivery location, courier service, weather, operational conditions, and other circumstances.
Customers must provide accurate delivery details. Ojase cannot guarantee delivery timelines beyond its reasonable control, but we will make reasonable efforts to assist with delivery-related issues.
Please refer to our Shipping & Delivery Policy for further information.
7. Returns, Refunds and Cancellations
Order cancellations, returns, exchanges, and refunds are governed by our Refund & Cancellation Policy.
Nothing in that policy is intended to exclude or restrict any consumer rights or remedies available under applicable law.
8. Responsible Product Use
Customers should follow the product-specific instructions and precautions provided on the packaging and product page.
For skincare products, we recommend reviewing the ingredients and conducting a patch test where appropriate. Discontinue use if irritation occurs and seek professional advice if necessary.
Our products are not a substitute for professional medical diagnosis, treatment, or advice.
9. Intellectual Property
All website content, including brand names, logos, photographs, product descriptions, graphics, and other original material, belongs to Ojase or its respective rights holders and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or commercially use this material without prior written permission, except where permitted by law.
10. Prohibited Use
You agree not to misuse our website, attempt unauthorised access, interfere with website operations, submit fraudulent orders, or use our content for unlawful purposes.
11. Limitation of Liability
To the extent permitted by applicable law, Ojase will not be liable for indirect or consequential losses arising from website interruptions or circumstances beyond our reasonable control.
Nothing in these terms excludes liability that cannot legally be excluded, including applicable statutory consumer rights.
12. Privacy
Your personal information is handled in accordance with our Privacy Policy.
13. Changes to These Terms
We may update these Terms & Conditions from time to time. Revised terms will be published on this page with an updated effective date. Changes will apply subject to applicable law and will not override rights that have already accrued.
14. Governing Law and Disputes
These terms are governed by the laws of India. Disputes will be handled by the appropriate courts or forums having jurisdiction under applicable law.
15. Contact Us
For questions about these Terms & Conditions, please contact:
Brand: Ojase
Email: info@ojase.in
Business Address: Ahilyanagar, Maharashtra – 414001, India
Phone: 9503729935